How we work.
What we stand for.
Our channel-partner commitment, employee standards and important information for people exploring a property with us.
01
OUR NON-NEGOTIABLE
RERA-registered projects only.
Bhavanam Realtoms works as a channel partner for RERA-registered projects only. We do not knowingly promote unregistered projects. Project registration and details must be checked against official MahaRERA records before any listing is published or represented to a customer.
02
FOR OUR TEAM
Employee code of conduct.
- Be honest and accurate. Share current, verified information. Never guarantee returns, appreciation, possession dates, approvals or availability unless supported by verified documents.
- Verify before you promote. Confirm project registration, approved details, pricing and availability with authoritative project documents before discussing them with clients.
- Respect customers. Communicate courteously, respond in a timely way, protect customer information and honour communication preferences.
- Protect confidential information. Use customer and company data only for authorized business purposes; do not disclose it to unauthorized people.
- Follow the law and company process. Do not collect or promise payments outside approved processes. Escalate complaints, suspected misrepresentation and compliance concerns promptly.
- Represent the company professionally. Keep public statements, listings and materials accurate and consistent with approved company information.
- Maintain location accountability. Team members should support customers in their assigned location and coordinate handovers when a client needs help elsewhere.
These are general workplace guidelines, not a substitute for a signed employment agreement, applicable law, or formal company HR policies.
03
FOR PROPERTY SEEKERS
Important customer information.
- We are a real estate channel partner, not the developer, promoter, lender or legal adviser for a listed project.
- Project names, prices, amenities, plans, possession estimates and availability can change. Confirm current details directly with the project promoter.
- Check a project’s MahaRERA registration and disclosed information on the official MahaRERA website before booking or paying.
- Review all agreements and obtain independent legal and financial advice before making a property decision.
- Any information on this website is general and is not an offer, legal opinion, financial recommendation or guarantee of investment performance.
These website guidelines are a general template and should be reviewed by qualified legal and HR professionals before being adopted as formal company policy.